Privacy Policy

1. Introduction

Welcome to MMC Pods Ltd ("we", "our", or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit contact forms, create an account, or receive marketing communications from us.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

MMC Pods Ltd is the data controller responsible for your personal data. Our registered address is:

If you have any questions about this Privacy Policy, please contact us at chris@mmcpods.com.

3. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, username or similar identifier (when creating an account).
• Contact Data: Email address, telephone numbers, and delivery/billing address.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website and services, collected primarily via Google Analytics 4 (GA4).
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Collect Your Data

We use different methods to collect data from and about you including through:

• Direct Interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise (e.g., contact forms, account creation).
• Automated Technologies (Cookies and Analytics): As you interact with our website, we will automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. We use **Google Analytics 4 (GA4)** to help us understand how our website is used. You can learn more about how Google uses this data at How Google uses data when you use our partners' sites or apps.

5. Purposes for Which We Will Use Your Personal Data

We have set out below a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so:

• To register you as a new customer (Legal basis: Performance of a contract).
• To respond to your inquiries via our contact forms (Legal basis: Legitimate interests / Consent).
• To send you marketing communications, provided you have opted in (Legal basis: Consent).
• To use data analytics (via Google Analytics 4) to improve our website, products/services, marketing, customer relationships, and experiences (Legal basis: Consent for tracking cookies).

6. Third-Party Links & Services

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

We use Google Analytics 4. GA4 uses cookies to measure user interactions. To opt out of being tracked by Google Analytics across all websites, visit Google Analytics Opt-out Browser Add-on.

7. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent (e.g., for marketing or cookie usage).

If you wish to exercise any of the rights set out above, please contact us at chris@mmcpods.com.